Intrado Notifications Status

Intrado Notifications

All Systems Operational

Communicate Operational

User Login Operational

Email delivery Operational

SMS (text messaging) delivery Operational

Phone call delivery Operational

Social Media Operational

SecureFile (secure document delivery) Operational

SafeArrival Operational

SchoolMessenger App Operational

Reporting/Surveys/Forms Operational

GroupCast Operational

User Login Operational

Phone call delivery Operational

SMS (Text Messaging) delivery Operational

Email delivery Operational

Intrado Safety Shield Operational

Presence Operational

SafeMail Operational

Resource Central Operational

CivicLive Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 26, 2022

No incidents reported today.

May 25, 2022

INC3006065 - Communicate experiencing latency for Canadian Clients

Resolved - All issues with Communicate and Safe Arrival have been resolved.
May 25, 08:39 CDT

Update - Latency issues with Communicate have been resolved. Intrado continues to investigate an issue impacting Safe Arrival phones.
May 25, 08:33 CDT

Update - Intrado is currently investigating reports that Communicate is experiencing latency for Canadian Clients.
May 25, 08:01 CDT

Investigating - Intrado is currently investigating reports that Communicate is unavailable for Canadian Clients.
May 25, 07:50 CDT

May 24, 2022

INC1117362 - SchoolMessenger Presence Prod 18 innaccessible or slow to load for some North American users.

Resolved - This incident has been resolved.
May 24, 10:03 CDT

Monitoring - Select SchoolMessenger Presence users previously found their sites inaccessible or slow to load. Technical teams have worked to mitigate the issues; the sites load as intended and are accessible now. Teams will continue to monitor the stability of the SchoolMessenger Presence platform.
Apr 26, 16:14 CDT

Investigating - SchoolMessenger Presence users are finding Prod 18 is inaccessible or slow to load for some North American customers. Intrado teams have gathered to assess impact and determine steps for resolution.
Apr 25, 12:00 CDT

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

CHG3000213 - SchoolMessenger Communicate (US), GroupCast Maintenance - 5/13 @ 11:00 PM CT - 5/14 @ 3:00 AM CT

Completed - The scheduled maintenance has been completed.
May 14, 03:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:00 CDT

Scheduled - System maintenance for SchoolMessenger Communicate (US) and GroupCast is scheduled to begin at 11:00 PM Central on Friday, May 13, 2022 and is expected to conclude by 3:00 AM Central on Saturday, May 14, 2022.

Every effort is made to minimize customer impact during periods of maintenance. SchoolMessenger Communicate (US) and GroupCast will be unavailable for a short period of time during the maintenance.
May 12, 11:52 CDT

CHG3000215 - SchoolMessenger Communicate (CA), GroupCast Maintenance - 5/13 @ 10:00 PM CT - 5/14 @ 2:00 AM CT

Completed - The scheduled maintenance has been completed.
May 14, 03:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:00 CDT

Scheduled - System maintenance for SchoolMessenger Communicate (Canada) and GroupCast is scheduled to begin at 10:00 PM Central on Friday, May 13, 2022 and is expected to conclude by 2:00 AM Central on Saturday, May 14, 2022.

Every effort is made to minimize customer impact during periods of maintenance. SchoolMessenger Communicate (Canada) and GroupCast will be unavailable for a short period of time during the maintenance.
May 12, 11:53 CDT

May 13, 2022

May 12, 2022

No incidents reported.