Intrado Notifications
All Systems Operational
Uptime over the past 90 days. View historical uptime.
CivicLive Operational
Communicate Operational
User Login Operational
Email delivery Operational
SMS (text messaging) delivery Operational
Phone call delivery Operational
Social Media Operational
SecureFile (secure document delivery) Operational
SafeArrival Operational
SchoolMessenger App Operational
Reporting/Surveys/Forms Operational
GroupCast Operational
User Login Operational
Phone call delivery Operational
SMS (Text Messaging) delivery Operational
Email delivery Operational
Intrado Safety Shield Operational
Presence Operational
SafeMail Operational
Resource Central Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2021
INC0975756 – SchoolMessenger Presence - Some Sites Intermittently Inaccessible
Resolved - This incident has been resolved.
Oct 22, 01:53 CDT
Update - Intrado continues to investigate an intermittent issue in which users and visitors of a small number of SchoolMessenger Presence sites may be unable to access the sites. A timeout error message may also be seen when accessing the affected sites. Additional updates will be posted here as further information becomes available.
Oct 21, 21:01 CDT
Investigating - Intrado is investigating an intermittent issue in which users and visitors of a small number of SchoolMessenger Presence customers may be unable to access the sites.
Oct 21, 17:34 CDT
Oct 21, 2021
Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021
CHG0143116 – SchoolMessenger Presence Maintenance - 10/15 @ 11 PM CT to 10/16 @ 7 AM CT
Completed - The scheduled maintenance has been completed.
Oct 16, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 23:00 CDT
Scheduled - Intrado will be performing maintenance across environments affecting the Presence platform from Friday, October 15, 2021 at 11:00 PM Central until Saturday, October 16, 2021 at 7:00 AM Central.

Intrado makes every effort to minimize customer impact during periods of maintenance. Some Presence sites will be inaccessible during portions of the maintenance. Total outage time is expected to be 3 to 4 Hours.
Sep 29, 12:40 CDT
Oct 15, 2021
CANCELED - CHG0145634 – SafeArrival Maintenance (US and CA) – 10/17 @ 10:00 PM CT to 9/18 @ 1:00 AM CT
Completed - This maintenance event has been canceled.
Oct 15, 07:17 CDT
Scheduled - Intrado will be conducting platform maintenance, which is scheduled to begin at 10:00 PM Central on Sunday, October 17, 2021, and is expected to conclude by 1:00 AM Central on Monday, October 18, 2021.

Every effort is made to minimize customer impact during periods of maintenance. While minimal impact is anticipated due to the maintenance being performed outside of school hours, parents will be unable to report future absences for about 20 minutes during the scheduled maintenance window; however, service interruptions to SafeArrival (US and CA) may occur.
Oct 9, 10:05 CDT
Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

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