Investigating - This week on Friday, January 18th beginning at 11:00 PM CT, maintenance for the SchoolMessenger Presence platform will be performed.
During the maintenance window, while it is unlikely, small periods of interruption to service may be experienced.
To be up to date on future maintenance, please visit the Maintenance section below on this page, which links to the corresponding Maintenance notification pages for your SchoolMesenger solutions on Resource Central. You can also bookmark those Resource Central pages at any time to access them directly.
Note: If you do not currently have a Resource Central Account, users of SchoolMessenger solutions can create a free account quickly by clicking the "Sign Up" button on the page in the links below. Accounts are typically approved and accessible within 24 hours.
Jan 18, 08:41 CST
Resolved -
This incident is confirmed to have been resolved.
Jan 17, 11:18 CST
Monitoring -
Login issues that began this morning for Canadian instances of SchoolMessenger Communicate have been resolved as of 9:39 AM CT.
The technical teams are monitoring the status for any deviations, and any changes in status will be posted here if they occur.
Please subscribe to this incident for real-time updates via email and/or SMS.
Jan 17, 09:52 CST
Investigating -
This morning, issues logging in to Canadian instances of SchoolMessenger Communicate began. Technical teams were immediately alerted and are engaged in troubleshooting and mitigation now.
Updates will be posted here as they occur.
Please subscribe to this incident for real-time updates via email and/or SMS.
Jan 17, 09:27 CST
Resolved -
The maintenance has been reverted for now. Please visit Resource Central, linked below, for future maintenance, or visit this page for status information.
Jan 14, 08:08 CST
Update -
The maintenance has been reverted for now. Please visit Resource Central, linked below, for future maintenance, or visit this page for status information.
Jan 12, 09:09 CST
Monitoring -
This week on Friday, January 11th beginning at 11:00 PM CT, maintenance for the SchoolMessenger Presence platform will be performed.
During the maintenance window, while it is unlikely, small periods of interruption to service may be experienced.
To be up to date on future maintenance, please visit the Maintenance section below on this page, which links to the corresponding Maintenance notification pages for your SchoolMesenger solutions on Resource Central. You can also bookmark those Resource Central pages at any time to access them directly.
Note: If you do not currently have a Resource Central Account, users of SchoolMessenger solutions can create a free account quickly by clicking the "Sign Up" button on the page in the links below. Accounts are typically approved and accessible within 24 hours.
Jan 10, 10:18 CST