SchoolMessenger Solutions (EDU)
All Systems Operational
Communicate Operational
Email delivery Operational
SMS (text messaging) delivery Operational
Phone call delivery Operational
Social Media Operational
SecureFile (secure document delivery) Operational
SafeArrival Operational
SM App Operational
User Login Operational
SafeMail Operational
Presence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Communicate and Presence Scheduled Maintenance Dec 31, 00:00 - Jun 1, 03:00 CDT
Please use the below link to access scheduled Presence maintenance updates on our Resource Central page.

https://resourcecentral.schoolmessenger.com/presence/scheduled_maintenance

Please use the below link to access scheduled Communicate maintenance updates on our Resource Central page.

https://resourcecentral.schoolmessenger.com/communicate/scheduled_maintenance
Posted on Nov 13, 15:09 CST
Past Incidents
Mar 22, 2019
Resolved - This maintenance has been completed.
Mar 22, 14:14 CDT
Monitoring - System maintenance for SchoolMessenger Presence sites is scheduled to begin at 9:00 PM Central on Thursday, March 21st, 2019, and to conclude by 4:00 AM Central on Friday, March 22nd, 2019.

Although highly unlikely, users and visitors of SchoolMessenger Presence sites may experience intermittent accessibility during the maintenance window.

To be up to date on future maintenance, please visit the Maintenance section below on this page, which links to the corresponding Maintenance notification pages for your SchoolMesenger solutions on Resource Central. You can also bookmark those Resource Central pages at any time to access them directly.

Note: If you do not currently have a Resource Central Account, users of SchoolMessenger solutions can create a free account quickly by clicking the "Sign Up" button on the page in the links below. Accounts are typically approved and accessible within 24 hours.
Mar 19, 11:47 CDT
Resolved - This maintenance has been completed.
Mar 22, 14:13 CDT
Monitoring - SchoolMessenger Communicate system maintenance is scheduled to begin at 10:00 PM Central on Thursday, March 21st, 2019, and to conclude by 2:00 AM Central on Friday, March 22nd, 2019. This is for the US and Canadian instances of the platform.

During this time, users will not be able to access their SchoolMessenger Communicate account.

To be up to date on future maintenance, please visit the Maintenance section below on this page, which links to the corresponding Maintenance notification pages for your SchoolMesenger solutions on Resource Central. You can also bookmark those Resource Central pages at any time to access them directly.

Note: If you do not currently have a Resource Central Account, users of SchoolMessenger solutions can create a free account quickly by clicking the "Sign Up" button on the page in the links below. Accounts are typically approved and accessible within 24 hours.
Mar 19, 10:43 CDT
Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019
Resolved - The maintenance was completed.
Mar 11, 08:47 CDT
Monitoring - System maintenance for SchoolMessenger Presence sites is scheduled to begin at 11:00 PM Central on Thursday, March 7th, 2019 and to conclude by 4:00 AM Central on Friday, March 8th, 2019.

Although highly unlikely, users and visitors of SchoolMessenger Presence sites may experience intermittent accessibility during the maintenance window.

To be up to date on future maintenance, please visit the Maintenance section below on this page, which links to the corresponding Maintenance notification pages for your SchoolMesenger solutions on Resource Central. You can also bookmark those Resource Central pages at any time to access them directly.

Note: If you do not currently have a Resource Central Account, users of SchoolMessenger solutions can create a free account quickly by clicking the "Sign Up" button on the page in the links below. Accounts are typically approved and accessible within 24 hours.
Mar 5, 15:28 CST
Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.