Monitoring - This afternoon from aproximately 2:06 PM CT until 2:54 PM CT, certain email broadcasts sent from SchoolMessenger Communicate may have experienced delays in reaching their destination. All other delivery channels were operational. The issue is now resolved as of 2:54 PM CT. If you have sent an email broadcast that returned a result of "Unsent" for the majority of your email recipients, it may be advisable to copy and resend the broadcast. If the broadcast contained mixed destinations (phone, SMS) in addition to the email, you may wish to recreate the broadcast and send only to email.
Oct 18, 16:33 CDT

Monitoring - At this time, intermittent performance issues with certain Presence websites began. The technical team has identified this issue and the sites are working as intended now. We will continue to monitor for any future issues.

Updates will be posted here as soon as new information is available.

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Oct 16, 08:36 CDT

Monitoring - At this time, Presence sites are fully operational, but the technical team is monitoring for any changes actively.

Any changes to the status of the sites will be posted here.

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Oct 4, 16:45 CDT

Monitoring - At this time, Presence sites are fully operational.

Any changes to the status of the sites will be posted here.

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Oct 4, 03:18 CDT

Monitoring - At this time, SafeArrival Admin interface and SchoolMessenger App (mobile app and web interfaces) for Canada-based customers, as well as the parent interfaces, are fully functional.

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Oct 3, 21:00 CDT