Intrado Notifications Status

Intrado Notifications

All Systems Operational

Uptime over the past 90 days. View historical uptime.

CivicLive Operational

Communicate Operational

User Login Operational

Email delivery Operational

SMS (text messaging) delivery Operational

Phone call delivery Operational

Social Media Operational

SecureFile (secure document delivery) Operational

SafeArrival Operational

SchoolMessenger App Operational

GroupCast Operational

User Login Operational

Phone call delivery Operational

SMS (Text Messaging) delivery Operational

Email delivery Operational

Intrado Safety Shield Operational

Presence Operational

SafeMail Operational

Resource Central Operational

90 days ago

100.0 % uptime

Today

Talentova Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

CivicLive, SchoolMessenger Presence, Talentova & Resource Central Maintenance - 3/5 @ 11 PM CT - 3/6 @ 3 AM CT Mar 5, 23:00 - Mar 6, 03:00 CST

System maintenance for CivicLive, SchoolMessenger Presence, Talentova and Resource Central sites is scheduled to begin at 11:00 PM Central on Friday, March 5, 2021 and is expected to conclude by 3:00 AM Central on Saturday, March 6, 2021.

Users and visitors of CivicLive, Presence, Talentova and Resource Central sites may experience a momentary service interruption during a portion of the maintenance.
Posted on Mar 2, 16:34 CST

SchoolMessenger Communicate (USA), GroupCast Maintenance - 3/5 @ 11 PM CT - 3/6 @ 2 AM CT Mar 5, 23:00 - Mar 6, 02:00 CST

System maintenance for SchoolMessenger Communicate (USA region) and GroupCast is scheduled to begin at 11:00 PM Central on Friday, March 05, 2021 and is expected to conclude by 2:00 AM Central on Saturday, March 06, 2021.

There will be a brief period in which the services will be offline, so users may be unable to access Communicate (USA region) and GroupCast at times during the maintenance.
Posted on Mar 1, 19:29 CST

SchoolMessenger Communicate (USA & CA), GroupCast Maintenance - 3/12 @ 10 PM CT - 3/13 @ 3 AM CT Mar 12, 22:00 - Mar 13, 03:00 CST

System maintenance for SchoolMessenger Communicate (USA and Canada regions) and GroupCast is scheduled to begin at 10:00 PM Central on Friday, March 12, 2021 and is expected to conclude by 3:00 AM Central on Saturday, March 13, 2021.

There will be a brief period in which the services will be offline, so users may be unable to access Communicate (USA and CA regions) and GroupCast at times during the maintenance.
Posted on Mar 1, 19:32 CST

Past Incidents

Mar 3, 2021

No incidents reported today.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

CivicLive, SchoolMessenger Presence, ResourceCentral, and Talentova - 2/26 @ 10:01 PM CT to 2/27 @ 2:01 AM CT

Completed - The scheduled maintenance has been completed.
Feb 27, 02:01 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:02 CST

Scheduled - System maintenance to Increase CPU cores allocated from 4 to 8, which will improve the stability of the platform. This is scheduled to begin at 10:01PM Central on Friday, February 26, 2021 and is expected to conclude by 2:01AM Central on Saturday, February 27, 2021.

Users and visitors of CivicLive, Presence, ResourceCentral and Talentova sites may experience a momentary service interruption during a portion of the maintenance.
Feb 26, 12:01 CST

Feb 26, 2021

INC0789394 - Some SchoolMessenger Communicate users were experiencing undeliverable message errors for the SMS service.

Resolved - Earlier today, Some SchoolMessenger Communicate users were experiencing undeliverable message errors for SMS services, due to a third-party outage. We have confirmed that the service is restored.
Feb 26, 10:50 CST

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

INC0787209 - Presence, CivicLive, ResourceCentral & Talentova sites were experiencing intermittent access issues.

Resolved - No further impact has been detected. This incident is resolved.
Feb 23, 21:26 CST

Monitoring - Presence, CivicLive, ResourceCentral & Talentova sites are operational and technical teams continue to monitor for stability.
Feb 23, 20:07 CST

Investigating - Intrado teams are investigating an issue with CivicLive, SchoolMessenger Presence, and Talentova may be intermittently inaccessible. Updates will be posted here as they become available.
Feb 23, 19:50 CST

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

SchoolMessenger Communicate (US) & GroupCast Maintenance - 2/19 @ 11 PM CT to 2/20 @ 3 AM CT

Completed - The scheduled maintenance has been completed.
Feb 20, 03:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 23:00 CST

Scheduled - System maintenance for United States-based instances of SchoolMessenger Communicate and GroupCast is scheduled to begin at 11:00 PM Central on Friday, February 19, 2021 and is expected to conclude by 3:00 AM Central on Saturday, February 20, 2021.

Users of US-based Communicate and GroupCast may be intermittently unable to use these programs for the duration of the maintenance.
Feb 15, 14:58 CST

SchoolMessenger Communicate (Canada) Maintenance - 2/19 @ 10 PM CT to 2/20 @ 2 AM CT

Completed - The scheduled maintenance has been completed.
Feb 20, 02:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 22:00 CST

Scheduled - System maintenance for Canada-based instances of SchoolMessenger Communicate is scheduled to begin at 10:00 PM Central on Friday, February 19, 2021 and is expected to conclude by 2:00 AM Central on Saturday, February 20, 2021.

Users of Canada-based Communicate may be intermittently unable to use the program for the duration of the maintenance.
Feb 15, 13:06 CST

Feb 19, 2021

INC0783339 Presence, CivicLive, and Talentova sites were unavailable.

Resolved - All Presence, CivicLive, and Talentova sites were unavailable. The issue has been resolved. Technical teams will continue to monitor.
Feb 19, 02:16 CST

Feb 18, 2021

CivicLive, SchoolMessenger Presence & Talentova Maintenance - 2/17 @ 11 PM CT to 2/18 @ 1 AM CT

Completed - The scheduled maintenance has been completed.
Feb 18, 01:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 23:01 CST

Scheduled - An unplanned system maintenance for CivicLive, SchoolMessenger Presence, and Talentova sites is scheduled to begin at 11:00 PM Central tonight, Wednesday, February 17, 2021 and is expected to conclude by 1:00 AM Central on Thursday, February 18, 2021, for a potential duration of two hours.

Users and visitors of CivicLive, Presence, and Talentova sites may experience a momentary service interruption during a portion of the maintenance.
Feb 17, 18:11 CST

Feb 17, 2021

INC0781809 - SchoolMessenger Canadian users were unable to log in

Resolved - Some Canadian users were experiencing errors when attempting to log into their SchoolMessenger user accounts. Intrado teams have resolved this issue.
Feb 17, 09:51 CST

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