Intrado Notifications Status

Intrado Notifications

All Systems Operational

Uptime over the past 90 days. View historical uptime.

CivicLive Operational

Communicate Operational

User Login Operational

Email delivery Operational

SMS (text messaging) delivery Operational

Phone call delivery Operational

Social Media Operational

SecureFile (secure document delivery) Operational

SafeArrival Operational

SchoolMessenger App Operational

GroupCast Operational

User Login Operational

Phone call delivery Operational

SMS (Text Messaging) delivery Operational

Email delivery Operational

Intrado Safety Shield Operational

Presence Operational

SafeMail Operational

Resource Central Operational

90 days ago

100.0 % uptime

Today

Talentova Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 15, 2021

CHG0129691/CHG0129692 - SchoolMessenger Communicate (USA & CA), GroupCast Maintenance - 5/14 @ 10 PM CT - 5/15 @ 3 AM CT

Completed - The scheduled maintenance has been completed.
May 15, 03:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 22:02 CDT

Scheduled - System maintenance for SchoolMessenger Communicate (USA and Canada regions) and GroupCast is scheduled to begin at 10:00 PM Central on Friday, May 14, 2021 and is expected to conclude by 3:00 AM Central on Saturday, May 15, 2021.

There will be a brief period in which the services will be offline, so users may be unable to access Communicate (USA & CA regions) and GroupCast at times during the maintenance.
May 12, 20:52 CDT

May 14, 2021

CHG0129103 - SchoolMessenger Presence, Talentova Maintenance - 5/13 @ 11 PM CT to 5/14 @ 6 AM CT

Completed - The scheduled maintenance has been completed.
May 14, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:00 CDT

Scheduled - System maintenance for certain SchoolMessenger Presence and Talentova sites is scheduled to begin at 11:00 PM Central on Thursday, May 13, 2021 and is expected to conclude by 6:00 AM Central on Friday, May 14, 2021.

Users and visitors of the affected SchoolMessenger Presence and Talentova sites will be unable to access the sites for the duration of the maintenance.
May 11, 12:57 CDT

May 13, 2021

CHG0129228 - SchoolMessenger Presence Maintenance - 5/12 @ 11 PM CT to 5/13 @ 1:00 AM CT

Completed - The scheduled maintenance has been completed.
May 13, 01:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 23:00 CDT

Scheduled - System maintenance for some SchoolMessenger Presence sites is scheduled to begin at 11:00 PM Central on Wednesday, May 12, 2021 and is expected to conclude by 1:00 AM Central on Thursday, May 13, 2021.

Users and visitors of the affected SchoolMessenger Presence sites may experience disruptions in access to the sites throughout the maintenance.
May 7, 16:53 CDT

May 12, 2021

CHG0129231 - SchoolMessenger Presence Maintenance - 5/11 @ 11 PM CT to 5/12 @ 1:00 AM CT

Completed - The scheduled maintenance has been completed.
May 12, 01:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 23:00 CDT

Scheduled - System maintenance for some SchoolMessenger Presence sites is scheduled to begin at 11:00 PM Central on Tuesday, May 11, 2021 and is expected to conclude by 1:00 AM Central on Wednesday, May 12, 2021.

Users and visitors of the affected SchoolMessenger Presence sites may experience disruptions in access to the sites throughout the maintenance.
May 7, 16:51 CDT

May 11, 2021

CHG0129084 - SchoolMessenger Presence & CivicLive Maintenance - 5/10 @ 11:00 PM CT to 5/11 @ 6:00 AM CT

Completed - The scheduled maintenance has been completed.
May 11, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:01 CDT

Scheduled - System maintenance for some SchoolMessenger Presence and CivicLive sites is scheduled to begin at 11:00 PM Central on Monday, May 10, 2021 and is expected to conclude by 6:00 AM Central on Tuesday, May 11, 2021.

Users and visitors of the affected SchoolMessenger Presence and CivicLive sites may experience disruptions in access to the sites throughout the maintenance.
May 5, 10:37 CDT

May 10, 2021

May 9, 2021

No incidents reported.

May 8, 2021

CHG0128984 - SchoolMessenger Presence Maintenance - 5/7 @ 11:00 PM CT to 5/8 @ 3:00 AM CT

Completed - The scheduled maintenance has been completed.
May 8, 03:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:01 CDT

Scheduled - System maintenance for some SchoolMessenger Presence sites is scheduled to begin at 11:00 PM Central on Friday, May 7, 2021 and is expected to conclude by 3:00 AM Central on Saturday, May 8, 2021.

Users and visitors of the affected SchoolMessenger Presence sites may experience disruptions in access to the sites throughout the maintenance.
May 5, 10:31 CDT

May 7, 2021

May 6, 2021

CHG0128600 - SchoolMessenger Presence Maintenance - 5/5 @ 11:00 PM CT to 5/6 @ 6:00 AM CT

Completed - The scheduled maintenance has been completed.
May 6, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:00 CDT

Scheduled - System maintenance for SchoolMessenger Presence sites is scheduled to begin at 11:00 PM Central on Wednesday, May 5, 2021 and is expected to conclude by 6:00 AM Central on Thursday, May 6, 2021.

Users and visitors of the affected SchoolMessenger Presence sites may be unable to access the sites for the duration of the maintenance.
Apr 30, 13:52 CDT

May 5, 2021

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

INC0840620 - Presence was Unavailable

Resolved - This issue has been resolved, and SchoolMessenger Presence is now available.
May 1, 01:16 CDT

Update - We are continuing to investigate this issue.
May 1, 00:16 CDT

Update - SchoolMessenger Presence is again experiencing connectivity issues. Intradro is investigating the root cause and to get this service back up and running.
May 1, 00:16 CDT

Investigating - At 8:08 PM CT, SchoolMessenger Presence experienced connectivity issues, it since recovered and is now fully available. Intradro is investigating the root cause and potential future mitigation efforts.
Apr 30, 21:13 CDT

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