West Notifications Status

Intrado Notifications

All Systems Operational

Communicate Operational

User Login Operational

Email delivery Operational

SMS (text messaging) delivery Operational

Phone call delivery Operational

Social Media Operational

SecureFile (secure document delivery) Operational

SafeArrival Operational

SchoolMessenger App Operational

Reporting/Surveys/Forms Operational

GroupCast Operational

User Login Operational

Phone call delivery Operational

SMS (Text Messaging) delivery Operational

Email delivery Operational

Intrado Safety Shield Operational

Presence Operational

SafeMail Operational

Resource Central Operational

CivicLive Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

CHG0173266 - Presence CMS maintenance for Presence Education (SchoolMessenger) & Presence Televox & Presence CivicLive Maintenance - 5/31 @ 9 PM CT to 6/1 @ 3 AM CT May 31, 2023 21:00 - Jun 1, 2023 03:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
May 30, 2023 - 10:01 CDT

Scheduled - Deploy Presence CMS (v2023-1)

Presence release to :
SharedService: Newsroom (CS + Up), XSLTTransformServices
Presence CA: Prod 20/6
Presence US: Prod 16/21, TV1, Hosted2
May 22, 2023 - 12:54 CDT

CHG0173443 - Presence CMS maintenance for Presence Education (SchoolMessenger) & Presence CivicLive; Maintenance - 6/1 @ 9 PM CT to 6/2 @ 3 AM CT Jun 1, 2023 09:00-15:00 CDT

We will be undergoing scheduled maintenance of Deploy Presence CMS (v2023-1) affecting the following services:

Presence Education (SchoolMessenger)
Presence CivicLive
Posted on May 30, 2023 - 10:53 CDT

Past Incidents

May 31, 2023

No incidents reported today.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.