Intrado Notifications
All Systems Operational
Uptime over the past 90 days. View historical uptime.
CivicLive Operational
Communicate Operational
User Login Operational
Email delivery Operational
SMS (text messaging) delivery Operational
Phone call delivery Operational
Social Media Operational
SecureFile (secure document delivery) Operational
SafeArrival Operational
SchoolMessenger App Operational
GroupCast Operational
User Login Operational
Phone call delivery Operational
SMS (Text Messaging) delivery Operational
Email delivery Operational
Intrado Safety Shield Operational
Presence Operational
SafeMail Operational
Resource Central Operational
90 days ago
100.0 % uptime
Today
Talentova Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 10, 2021
CHG0125818 - SchoolMessenger Communicate (USA Only), GroupCast Maintenance - 4/9 @ 11 PM CT - 4/10 @ 3 AM CT
Completed - The scheduled maintenance has been completed.
Apr 10, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 23:01 CDT
Scheduled - System maintenance for SchoolMessenger Communicate (USA region only) and GroupCast is scheduled to begin at 11:00 PM Central on Friday, April 9, 2021 and is expected to conclude by 3:00 AM Central on Saturday, April 10, 2021.

There will be a brief period in which the services will be offline, so users may be unable to access Communicate (USA region) and GroupCast at times during the maintenance.

Note: This maintenance partly runs concurrently with a separate SchoolMessenger SafeArrival maintenance that separately and briefly affects parent users' ability to report future absences.
Apr 6, 18:35 CDT
CHG0124883 - SchoolMessenger SafeArrival Maintenance - 4/9 @ 10 PM CT to 4/10 @ 1 AM CT
Completed - The scheduled maintenance has been completed.
Apr 10, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:00 CDT
Scheduled - System maintenance for SafeArrival (for both the USA and Canada regions) is scheduled to begin at 10:00 PM Central on Friday, April 9, 2021 and is expected to conclude by 1:00 AM Central on Saturday, April 10, 2021.

During a portion of the after-hours maintenance window that is expected to last 20 minutes or less, parent users will be unable to utilize SafeArrival to report future absences.

Update: While this maintenance will not impact the other functions of SchoolMessenger Communicate itself, it does partly run concurrently with a Communicate maintenance (for the USA region only) which includes a brief period of those services being offline. Impact from that concurrent maintenance is separate from the impact to parent users reporting future absences via SafeArrival as will occur with this maintenance.
Apr 6, 18:25 CDT
Apr 9, 2021
Apr 8, 2021
CHG0125336 - School Messenger Presence, CivicLive and Talentova Maintenance
Completed - The scheduled maintenance has been completed.
Apr 8, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 22:31 CDT
Update - Please be advised, the expected end time of this maintenance has been extended to 1:00 AM CT.

The current time frame of the maintenance is from 10:30 PM CT tonight, Wednesday, April 7, 2021 to 1:00 AM CT tomorrow, Thursday, April 8, 2021.
Apr 7, 11:50 CDT
Update - Please be advised, this maintenance has been rescheduled for Wednesday, April 7, 2021 at 10:30 PM Central.
Mar 31, 14:07 CDT
Scheduled - Unplanned, necessary system maintenance for some SchoolMessenger Presence, CivicLive and for Talentova is scheduled to begin at 10:30 PM Central, Wednesday, April 7, 2021 and is expected to conclude by 12:00 AM Central, Thursday, April 8, 2021.

During this maintenance window, it is possible that websites will experience a momentary disruption of accessibility (less than 5 minutes). This brief disruption is expected to occur at least twice, potentially four times, during the course of the maintenance window.
Mar 31, 03:02 CDT
Apr 7, 2021
Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021
CHG0125313 - SchoolMessenger Presence & Talentova Maintenance - 3/30 @ 11:01 PM CT to 3/31 @ 12:30 AM CT
Completed - The scheduled maintenance has been completed.
Mar 31, 00:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 23:01 CDT
Scheduled - Unplanned, necessary system maintenance for some SchoolMessenger Presence sites and for Talentova is scheduled to begin at 11:01 PM Central tonight, Tuesday, March 30, 2021 and is expected to conclude by 12:30 AM Central tomorrow, Wednesday, March 31, 2021.

Users and visitors of the affected SchoolMessenger Presence sites and of Talentova may experience a momentary service interruption during a portion of the maintenance.

This maintenance will run concurrently with another SchoolMessenger Presence maintenance also scheduled within this time frame, but will affect different sites. You may receive a notification for each as they progress.
Mar 30, 18:51 CDT
CHG0124361 - SchoolMessenger Presence Maintenance - 3/30 @ 11:00 PM CT - 3/31 @ 12:01 AM CT
Completed - The scheduled maintenance has been completed.
Mar 31, 00:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 23:01 CDT
Scheduled - System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 11:00 PM Central on Tuesday, March 30, 2021 and is expected to conclude by 12:01 AM Central on Wednesday, March 31, 2021.

Users and visitors of Presence sites may experience a momentary service interruption during a portion of the maintenance.
Mar 26, 11:38 CDT
Mar 30, 2021
Mar 29, 2021

No incidents reported.

Mar 28, 2021

No incidents reported.

Mar 27, 2021
SchoolMessenger Communicate (US & CA), GroupCast Maintenance - 3/26 @ 10 PM CT - 3/27 @ 3 AM CT
Completed - The scheduled maintenance has been completed.
Mar 27, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:00 CDT
Scheduled - System maintenance for SchoolMessenger Communicate (USA and Canada regions) and GroupCast is scheduled to begin at 10:00 PM Central on Friday, March 26, 2021 and is expected to conclude by 3:00 AM Central on Saturday, March 27, 2021.

There will be a brief period in which the services will be offline, so users may be unable to access Communicate (USA and CA regions) and GroupCast at times during the maintenance.
Mar 18, 20:07 CDT
CHG0124956 - CivicLive, SchoolMessenger Presence, Talentova & Resource Central Maintenance - 3/26 @ 11:00 PM CT - 3/27 @ 2:30 AM CT
Completed - The scheduled maintenance has been completed.
Mar 27, 02:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:00 CDT
Scheduled - System maintenance for CivicLive, SchoolMessenger Presence, Talentova and Resource Central sites is scheduled to begin at 11:00 PM Central on Friday, March 26, 2021 and is expected to conclude by 2:30 AM Central on Saturday, March 6, 2021.

Users and visitors of CivicLive, Presence, Talentova and Resource Central sites may experience a momentary service interruption during a portion of the maintenance.
Mar 26, 16:27 CDT
CHG0124087 - SchoolMessenger Presence Maintenance - 3/26 @ 10:00 PM CT - 3/27 @ 2:00 AM CT
Completed - The scheduled maintenance has been completed.
Mar 27, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:00 CDT
Scheduled - System maintenance for certain SchoolMessenger Presence sites is scheduled to begin at 10:00 PM Central on Friday, March 26, 2021 and is expected to conclude by 2:00 AM Central on Saturday, March 27, 2021.

Users and visitors of Presence sites may experience a momentary service interruption during a portion of the maintenance.
Mar 19, 11:04 CDT
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