SchoolMessenger Solutions (EDU)
Monitoring - Maintenance Notice for certain Presence sites:

On Thursday, November 15th from 1:00 AM - 6:00 AM ET, maintenance will be performed in order to upgrade several servers.

As a result of this, intermittent down time is expected during the maintenance.

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Nov 8, 14:50 CST
Communicate Operational
Email delivery   Operational
SMS (text messaging) delivery   Operational
Phone call delivery   Operational
Social Media   Operational
SecureFile (secure document delivery)   Operational
SafeArrival   Operational
SM App   Operational
Presence   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 14, 2018

No incidents reported today.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018
Resolved - This issue has been resolved. Please subscribe to incidents when they occur on this page for real-time updates via email and/or SMS.
Nov 6, 16:55 CST
Monitoring - At 10:48 AM CST, certain Presence sites began to experience intermittent performance issues.

As of 11:20 AM CST, the issues are no longer occurring. The technical teams continue to attempt to determine the issue's root cause.

The status of the sites is being monitored. Updates will be posted here if the status changes or if more information is provided.

Please subscribe to this incident for real-time updates via email and/or SMS.
Nov 6, 15:55 CST
Identified - At 10:48 AM CST, It has been reported that certain Presence sites have experienced intermittent issues. We are actively working on identifying these concerns. We will update the status page as more information is gathered.
Nov 6, 11:16 CST
Nov 5, 2018
Resolved - Maintenance Completed: On Saturday, November 3rd from 12:00 AM - 5:00 AM ET, a small number of Presence sites were moved to a new data center.

Affected sites were intermittently inaccessible during the maintenance.

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Nov 5, 08:32 CST
Monitoring - Maintenance Notice for certain Presence sites:

On Saturday, November 3rd from 12:00 AM - 5:00 AM ET, a small number of Presence sites are being moved to a new data center.

Affected sites will be intermittently inaccessible during the maintenance.

Please subscribe to this notice to receive real-time updates via email and/or SMS.
Oct 31, 16:38 CDT
Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.

Nov 1, 2018

No incidents reported.